Klype AI Cancellation and Refund Policy

Last updated: 1 June 2025

1. Cancellation Policy

We understand that circumstances may change, and you may need to cancel your KLYPE AI subscription. Our cancellation policy is as follows:

For Subscription-Based Services

• Users can cancel their monthly or annual subscription at any time via their account settings.
• Cancellation will take effect at the end of the current billing cycle. Users will retain access to paid features until the end of the billing period.
• Once a subscription is canceled, automatic renewals will be disabled, and no further charges will be incurred.
• If a user cancels before the renewal date, they will not be charged for the next billing cycle.
• Users are responsible for canceling their subscription before the renewal date to avoid unintended charges.
• No prorated refunds are provided for mid-cycle cancellations unless required by law.

For One-Time Purchases or Lifetime Plans

• One-time purchases, including lifetime plans, are non-refundable once the service has been activated.
• Users may cancel future renewals for add-on features if they are recurring.

2. Refund Policy

Our refund policy ensures fairness while maintaining the integrity of our services. Refunds are considered under the following conditions:

Eligibility for Refunds

• Technical Issues: If KLYPE AI fails to function due to a verified system error on our end, users may be eligible for a refund. Users must report the issue within 7 days of the charge for eligibility.
• Unauthorized Charges: If you notice an unauthorized transaction, please contact admin@klype.io within 7 days for investigation and possible refund.
• Billing Errors: If an incorrect charge has been made (for example, duplicate billing), we will process a refund upon verification.
• Legal Compliance: Refunds will be provided in cases required by applicable consumer protection laws (for example, India's Consumer Protection Act, GDPR, CCPA regulations).

Non-Refundable Cases

• User-Initiated Cancellation: No refunds are provided if a user cancels voluntarily before the subscription term ends.
• Change of Mind: Refunds will not be granted if a user simply no longer wishes to use the service.
• Violations of Terms: If a user is removed due to a breach of KLYPE AI's Terms and Conditions, no refunds will be issued.

Refund Processing Time

• Approved refunds will be processed within 7 to 14 business days to the original payment method.
• For payments made via credit or debit card, processing times depend on the bank's policies.
• Refund requests must be submitted to admin@klype.io along with transaction details and a reason for the request.